Terms of Service

Article 1 (Purpose) These Terms of Service govern the rights, obligations, and responsibilities between the company and users of Walkfolk, a local guide platform (hereinafter "Service") operated by Walkfolk (hereinafter "Company"). Article 2 (Definitions) ① "Service" refers to the platform connecting foreign travelers with local guides in Korea. ② "Traveler" refers to a user who browses and contacts local guides through the Service. ③ "Local Guide" (hereinafter "Guide") refers to a user who shares local area knowledge and schedules meetings with travelers. ④ "Appointment" refers to a confirmed meeting schedule agreed upon between a Traveler and a Guide through the Service. Article 3 (Posting and Amendment of Terms) ① These Terms take effect upon posting on the Service screen or notification to users. ② The Company may amend these Terms for reasonable cause with prior notice. Article 4 (Membership and Account Management) ① Users must provide their real name, email, and password upon registration. ② Users may not share or transfer their account credentials to others. ③ Users are responsible for losses arising from poor account management. ④ Users under the age of 14 may not use the Service. Article 5 (Service Content) ① Walkfolk is a platform that connects travelers with local guides. Walkfolk is NOT a travel agency and does NOT directly sell travel products. ② The Company does not directly intervene in meetings, conversations, or appointments between Guides and Travelers. ③ Content on the Service (profiles, introductions, place recommendations) is written by individual Guides, and the Company does not guarantee its accuracy. Article 6 (Guide Registration and Approval) ① Users wishing to register as a Guide must complete and submit an application. ② All Guide applications are reviewed and approved by an administrator before the profile is made public. ③ The Company may reject applications or revoke approved status that does not meet standards. Article 7 (Appointments between Travelers and Guides) ① Appointments are proposed through the in-Service messaging feature and confirmed upon the other party's acceptance. ② Responsibility for fulfillment, cancellation, changes, and safety of appointments rests between the Traveler and Guide. ③ The Company is not legally responsible for disputes arising from appointment fulfillment. Article 8 (Messaging and Communication) ① Users may only communicate with each other through the in-Service messaging feature. ② Sending messages containing illegal or harmful content is prohibited. ③ Solicitation to make payments outside the Service is prohibited. Article 9 (Reviews and Ratings) ① Reviews may only be written by Travelers for Guides after a confirmed appointment has concluded. ② Posting false or defamatory reviews is prohibited. ③ The Company may delete or modify inappropriate reviews. Article 10 (Prohibited Activities) Users may not: ① Collect or use others' personal information without consent ② Register false information or impersonate others ③ Solicit payment outside the Service ④ Engage in illegal acts, discrimination, harassment, or sexual harassment ⑤ Interfere with Service operation or attempt hacking Article 11 (Service Restriction) The Company may restrict Service use or delete accounts if users violate these Terms or engage in prohibited activities. Article 12 (Fees and Payment Policy) Walkfolk currently does not offer a payment feature. A separate notice will be given if a payment feature is introduced. Article 13 (Cancellation/Refund Policy) Cancellation and refund policies will be established and announced when a payment feature is introduced. Article 14 (Limitation of Liability) ① The Company is not responsible for service interruptions due to force majeure such as natural disasters or system failures. ② The Company is not responsible for the accuracy of information provided by Guides or fulfillment of appointments. Article 15 (Privacy Protection) The Company processes users' personal information in accordance with its Privacy Policy. Article 16 (Intellectual Property) Copyrights of content within the Service belong to the respective content creators. Users may not reproduce or distribute without permission. Article 17 (Dispute Resolution and Governing Law) These Terms shall be interpreted under the laws of the Republic of Korea. Disputes shall be handled by the court in the jurisdiction of the Company's location. Article 18 (Contact) For inquiries regarding the Service, please contact: • Email: 1vpdrnls@gmail.com • Phone: 010-6364-3815 • Address: 서리풀 8길 35